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K
kevin_elmore1
Participating Frequently
March 23, 2017
Answered

Extra names in Conditional Build Tags

  • March 23, 2017
  • 3 replies
  • 588 views

Hello. I am inheriting a project from another developer in RoboHelp 2015. It's been years since I last looked at this project, and it's evolved on its own under his purview.

One thing that has happened is that a conditional build tag apparently has some additional names (synonyms?). For example, when I assign the tag for JAA_Mo_Kan, the HTML updates to:

<meta name="build tags" content="JAA_Mo_Kan,MoKan_SMW,MoKan_SMW" />

This tag itself is harmless, I'm sure, but I keep getting error messages with a different CBT. The first name is correct, but the second (and possibly more?) names consist of several non-English characters interspersed with illegal characters. While the sample code I included is innocuous enough, I'm struggling with another tag. Maybe even more than one?

I'd like to keep the original names of these tags, so I'd like to focus on cleaning these tags up. I cannot find in RoboHelp where I can remove synonyms.

This topic has been closed for replies.
Correct answer Captiv8r

Hi there

While I'm aware that Synonyms exist in RoboHelp, those only apply to the search. To my knowledge, there is no such feature when it comes to Conditional Build Tags. So the assumption I would make with this is that someone intentionally created these tags at some point in the evolution. So I'm not surprised in the least that you aren't finding any mechanism to remove "synonym tags", as they simply don't exist to begin with!

The question I might ask would be if you see the same tags in the Conditional Build Tags pod. And if you do, it would suggest that those indeed are separate tags that were intentionally created and applied. If you DON'T see the tags listed in the Conditional Build Tags pod, it suggest that something has gone awry with the internal mechanisms of RoboHelp's project tracking. And in that case, I'd suggest you try clobbering the CPD file.

Click here to watch a video about how to clobber the CPD file

Cheers... Rick

3 replies

K
kevin_elmore1Author
Participating Frequently
March 29, 2017

Sorry for the delay in responding. Trying Rick's suggestion of clearing out the .cpd file was a lengthy process since the project is huge. I had to catch up on some work before dedicating time to clearing out the .cpd file.

But doing that did indeed clobber the weird names. I still had a couple of ghost tags assigned to pages, but I was able to fix those by creating tags of the exact same name and then deleting them properly from within RoboHelp. RoboHelp stripped the help files of the excess tag.

The tags now look like how they are supposed to, and I can continue the process of preparing this help file. Thanks, guys.

Captiv8r
Captiv8rCorrect answer
Legend
March 23, 2017

Hi there

While I'm aware that Synonyms exist in RoboHelp, those only apply to the search. To my knowledge, there is no such feature when it comes to Conditional Build Tags. So the assumption I would make with this is that someone intentionally created these tags at some point in the evolution. So I'm not surprised in the least that you aren't finding any mechanism to remove "synonym tags", as they simply don't exist to begin with!

The question I might ask would be if you see the same tags in the Conditional Build Tags pod. And if you do, it would suggest that those indeed are separate tags that were intentionally created and applied. If you DON'T see the tags listed in the Conditional Build Tags pod, it suggest that something has gone awry with the internal mechanisms of RoboHelp's project tracking. And in that case, I'd suggest you try clobbering the CPD file.

Click here to watch a video about how to clobber the CPD file

Cheers... Rick

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
March 23, 2017

Those don't look like synonyms, they look more like build tags or content categories maybe.

    K
    kevin_elmore1Author
    Participating Frequently
    March 23, 2017

    I could see that. When I go into a topic's properties and look at the conditional build tags, I only see the JAA_Mo_Kan one (the correctly named one). The others do not show up.

    I just realized I forgot to include that my "fix" didn't work. I tried deleting the remaining terms (for the one with the non-English and illegal characters). The changes did not stick.

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    March 23, 2017

    What do you see in the build tag pod?

    See www.grainge.org for RoboHelp and Authoring information

    @petergrainge

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