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prashanta91555329
Known Participant
June 10, 2016
Question

Extra space in the first row of steps

  • June 10, 2016
  • 1 reply
  • 1362 views

Hi,

I am generating print output from RoboHelp 2015. I observed an extra space in the begining of each step.

Find attached the screen capture.

Regards,

Prashant

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1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
June 10, 2016

I have seen that before and it usually occurs when you have used spacing between the number and the text that is not the default, either in the source or, more likely, in the Word template.

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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prashanta91555329Author
Known Participant
June 10, 2016

Hi Peter,

I checked indentation of Word and RoboHelp. I did not find any issue.


So, I tried different approach. I have got two similar Word templates. Except font, there is no difference between them. One template has Calibri font and another has Tahoma font. When I generate output with one which has Calibri font, the output is generated as expected. But the issue comes when I generate output with template that has Tahoma font. 

Customer needs Tahoma only, not Calibri.

Do you think, this issue is because of font? Please help me in this.

Regards,

Prashant

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
June 10, 2016

First take the default CSS from a new project and the Style Mapping template in that project to see if it happens with those files. If it does not, them examine the differences with your CSS and template.

If that does not solve the problem, then create a one topic project using the same CSS and Word template for printed documentation. Test that it reproduces the problem. See the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.

It may be a good few days before I can look at it.

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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