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prashanta91555329
Known Participant
June 10, 2016
Question

Extra space in the first row of steps

  • June 10, 2016
  • 1 reply
  • 1456 views

Hi,

I am generating print output from RoboHelp 2015. I observed an extra space in the begining of each step.

Find attached the screen capture.

Regards,

Prashant

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1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
June 10, 2016

I have seen that before and it usually occurs when you have used spacing between the number and the text that is not the default, either in the source or, more likely, in the Word template.

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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prashanta91555329Author
Known Participant
June 10, 2016

Hi Peter,

I checked indentation of Word and RoboHelp. I did not find any issue.


So, I tried different approach. I have got two similar Word templates. Except font, there is no difference between them. One template has Calibri font and another has Tahoma font. When I generate output with one which has Calibri font, the output is generated as expected. But the issue comes when I generate output with template that has Tahoma font. 

Customer needs Tahoma only, not Calibri.

Do you think, this issue is because of font? Please help me in this.

Regards,

Prashant

P
prashanta91555329Author
Known Participant
June 23, 2016

Indentation itself is OK, the problems arise with deep indentation. That can be dealt with but requires a bit more trial and error.

See www.grainge.org for RoboHelp and Authoring information

@petergrainge


Ok.

Currently, I have specified indentation for steps and bullets using Multilevel List. Like, create a Multilevel List style, then create Level 1, Level 2, Level 3 and specify indentation with these buttons:

While working on topic in RH, I just use these buttons for changing the Levels:

Its works all fine in RH, but not in Word output.

The strange thing is - All this works with "another word template" having Calibri font, like this:

And when I use the same "another word template" by changing its font to Verdana, it does not work.

Regards,

Prashant

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