Failed to Generate Responsive HTML5 Output - How to fix?

Question

I'm using RH 2017, Update 1.When generating to HMTL5 output on one of a small skeleton project our team uses, I'm getting this error.Any ideas on how to fix it? It's something with this project but I don't know what. HTML5 output works fine on sample projects RH provides.The compliation log is below. It really doesn't give any deatils on how to fix this:Starting compilation...Responsive HTML5 preprocessor 13.0.1.279Clearing output folder...Compiling D:\git\pcdmishelp\Skeletor\!SSL!\Responsive_HTML5\index.htm ...Preparing to create Responsive HTML5 output...Preparing files for Responsive HTML5 output...Copying files...Updating files...Finished preparing in 4 sec(s)Initializing compiler...Generating Responsive HTML5 1.00 (13.0.1.279)...Processing TOC data...Updating topics...Updating Book_Topic_(NonCore).htm...Updating Book_Topic_(Planner).htm...Updating Book_Topic_1.htm...Updating Book_Topic_2.htm...Updating Dropspot_Examples.htm...Updating Files_in_Automation_Objects_Help.htm...Updating Images.htm...Updating MindMap_Files.htm...Updating Movies.htm...Updating NonCore_Topic.htm...Updating object_hierarchy_chart.htm...    Warning:Image maps are not converted to relative size.Updating Process_to_Modify_the_Chart.htm...Updating ReadMe.htm...Updating Scripts.htm...Updating Snippets.htm...Updating Some_Skeleton_Structure.htm...Updating Style_Sheets.htm...Updating SubFolder1/NestedFolder/Topic_in_a_Nested_Folder.htm...Updating SubFolder1/SubFolder_1_-_Planner_Test_Topic.htm...Updating SubFolder1/SubFolder_1_Topic_1.htm...Updating SubFolder1/SubFolder_1_Topic_2.htm...Updating SubFolder1/Subfoler_1_-_NonCore_Test.htm...Updating SubFolder2/SubFolder_2_Topic_1.htm...Updating SubFolder2/SubFolder_2_Topic_2.htm...Updating Usage.htm...Updating Welcome_to_Skeletor.htm...Updating What_s_In_It_.htm...Finished updating topics in 1 sec(s) : total 27 topic(s).Processing index data...Processing glossary data...Processing full-text search data..............................................................Finished processing full-text search data in 1 sec(s)Processing context-sensitive help data...Applying screen layout page (Topic) to topics...Finished compiling Responsive HTML5 output in 7 sec(s)Internal error encountered,  Failed to generate Responsive HTML5. Compilation complete.I don't know if this is related, but I think there might be something messed up with the screen layouts. If I try to any layout from the Gallery, it gives me this:I tried changing the name to Charcoal_Grey3. It gets past this "already exists" error and I can generate, but then I still get the first "Failed to Generate" error.

Captiv8r · Answer

Hi thereFor starters, try simply closing and restarting RoboHelp. If that doesn't help, I might try deleting any of the layouts you aren't using. Then try to generate again. But before you do, I would create a totally new SSL of the Responsive HTML 5 type. Of course, you will also need to choose a layout for it before proceeding. Give that a try and see how you fare.Cheers... Rick

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