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A
Anonymous
April 23, 2009
Question

Fatal Error When Compiling-No .chm Displays

  • April 23, 2009
  • 1 reply
  • 932 views

Up until a few days ago, my project compiled with no errors and was in the SSL folder.  Now all of the sudden, when I try to compile to that same SSL folder, I get a fatal error when compiling.  I've created a folder on the same drive as the folder, and it displays fine, but when I try to launch it from the project, nothing happens.  (I'm assuming this is because it does not reside within the project.)  Each time I compile, a .chm file is generated there, but when I try to launch it on its own, I get a Page Cannot Display.  Are there project files I should remove that may be preventing it from compiling correctly and placing a correctly displaying .chm file in the SSL folder?

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    1 reply

    RoboColum_n_
    RoboColum_n_
    Legend
    April 23, 2009

    "I've created a folder on the same drive as the folder".

    This sounds like you are generated the CHM to a network drive. CHMs should be run from a local drive ever since MS released a security patch. See here for further details.

    Read the RoboColum(n) for mutterings on RoboHelp, Technical Communication Suite and technical communication.

    A
    Anonymous
    April 23, 2009

    I have the project at the root of the C: drive, not a network drive.  (Went through that pain earlier in the project.)

    RoboColum_n_
    RoboColum_n_
    Legend
    April 23, 2009

    Sorry my post only addressed half the issue.

    As for what is causing the project not to compile, that is hard to say without having your source. If it worked before, and you say it did, try taking a copy of the project and removing the content added since. Does this compile? If so, you know that what you have added has caused the problem. From there it is a matter of detective work to find out what. Try adding content bit by bit and compiling until you get an error.

    My previous post was related to the CHM file output. If this is located on a network drive (and this often includes your My Documents folder or Desktop in a corporate environment) they will not show the content.

    Read the RoboColum(n) for mutterings on RoboHelp, Technical Communication Suite and technical communication.

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