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Belén Benítez
Known Participant
October 5, 2022
Answered

Feedback from readers

  • October 5, 2022
  • 2 replies
  • 157 views

Hi, 

 

Dear members of the community, could you guide us if Robohelp can add a functionality that allows feedback from readers?

 

Thank you so much..

    This topic has been closed for replies.
    Correct answer Peter Grainge

    There is of course also RoboHelp Server that provides stats and feedback. It's not a cheap solution but I may provide what you want. I am assuming all your users view the help from your server as RoboHelp Server needs to be on the server delivering the help.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

    2 replies

    Peter Grainge
    Community Expert
    Peter GraingeCommunity ExpertCorrect answer
    Community Expert
    October 5, 2022

    There is of course also RoboHelp Server that provides stats and feedback. It's not a cheap solution but I may provide what you want. I am assuming all your users view the help from your server as RoboHelp Server needs to be on the server delivering the help.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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      B
      Belén BenítezAuthor
      Known Participant
      October 6, 2022

      Hi, 

       

      OK Peter, we are going to find out and consider about Robohelp Server.

       

      Yes, all ours users view the help from ours server.

       

      best regards!

      Jeff_Coatsworth
      Community Expert
      Jeff_CoatsworthCommunity Expert
      Community Expert
      October 5, 2022

      You can add code snippets to your master pages and topics to hook up external feedback systems in your help.

      B
      Belén BenítezAuthor
      Known Participant
      October 5, 2022

      Hi Jeff,

       

      OK, please, you know of any external feedback systems, which we could add in our help?

       

      Best regards!

      Jeff_Coatsworth
      Community Expert
      Jeff_CoatsworthCommunity Expert
      Community Expert
      October 5, 2022

      Just google "external feedback software" - tons of results

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