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November 18, 2010
Question

"File archive" missing for RH8 Download

  • November 18, 2010
  • 6 replies
  • 1299 views

I want to download the RH8 Trial version.  Once I got the Akamai download manager installed, I thought I was ready.  But... it hangs saying that the RH8 archive file part is missing.  Where/ How do I get this?  I tried copying the downloader into my project file location, but it didn't find what it needed there, either.  Thx.

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    6 replies

    November 24, 2010

    I have the exact same problem. I've been trying to install RoboHelp 8 for 2 hours now...

    Jeff_Coatsworth
    Community Expert
    Community Expert
    November 24, 2010

    Contact Adobe Support - installer issues are freely supported

    November 29, 2010

    I've tried that and am not getting anywhere.... has anyone posted the fix-file for this issue?