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kdeuler
Inspiring
December 3, 2008
Question

FireFox displaying Search interface incorrectly

  • December 3, 2008
  • 6 replies
  • 537 views
All- I'm a newbie with RoboHelp. My issue is that an HTML Help UI isn't displayed properly in FireFox 3.0.3, but h it DOES display properly in IE 6. Just below are links to the the upper-left corners of my Help interface when Search is selected. As you can see, for IE, a space appears prompting the user for a search term. But for FireFox, the prompt doesn't appear. Instead, what looks like alphabet letter index tabs appears.

IE Search area

...and here's the way it looks in FireFox 3.0.3

FireFox search area

Your help is appreciated. Note that I'm using RoboHelp 7.0.2

Thanks!

-keuler (snorlax)
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6 replies

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
December 3, 2008
Welcome to the forum.

That looks more like the results of two outputs. Certainly the FF output looks as though you generated without the DHTML option selected.

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kdeulerAuthor
Inspiring
December 3, 2008
Thanks Peter. Actually, these images were generated by the same output (same htm link) for the two different browsers. Do you know of any reason why FireFox would render Search properly? E.G., is FF 3.0.3 not fully supported by RoboHelp?

-Kurt
Captiv8r
Captiv8r
Legend
December 3, 2008
Hi Kurt

Is JavaScripting disabled in FireFox? WebHelp output relies heavily on JavaScripting to weave its magick.

Cheers... Rick
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