Skip to main content
J
JGaf10311788
Inspiring
May 20, 2015
Question

Firefox/Zoom Search/ whproxy.js error

  • May 20, 2015
  • 1 reply
  • 1033 views

Hi,

I'm using Zoom search with my documentation and when viewing the docs using Firefox, Firefox hangs (forever) until I stop it when I click on a search result.  I do not have this problem in IE or Chrome.  All search result links work and display correctly on IE or Chrome.

I ran the debugger thing on Firefox and saw this error message in whproxy.js file:

Error: Permission denied to access property "whname" line 10 column 8 which is

if (typeof (wCurrent.parent.whname) == "string" && "wh_stub" == wCurrent.parent.whname)

This is repeatable.  In fact, I have a link on my search page (created outside RH, but added after documentation is generated) to a "search tips" which links to a file within the project and that does the same thing - same hang and same error.  I can access this "search tips" file while viewing in IE and Chrome.

I followed Peter's tips on Zoom Search and use the process where I run zoom on output files as my start directory and put the results in my published files (zoom's output).  This has been successfully done for a couple years now, no issues.

Files are always run locally.

any ideas?

thanks in advance

RH 11.0.4.291, Webhelp

Firefox 37.0.2 (but it was reported to me with the user having Firefox 38)

Zoom Search 6 build 1028

IE 10.0.9

Chrome 42.0.2311.152 m

This topic has been closed for replies.

1 reply

Willam van Weelden
Willam van Weelden
Inspiring
May 20, 2015

Can you check whether the search function works correct on the following output? Salesbuilder-help (You need to use the Search topic)

You can replace the function with the following (not pretty, but it will probably work):

function getStubPage_inter(wCurrent) {

    if (null == wCurrent.parent || wCurrent.parent == wCurrent)

        return null;

try {

    if (typeof (wCurrent.parent.whname) == "string" && "wh_stub" == wCurrent.parent.whname)

        return wCurrent.parent;

    else {

        if (wCurrent.parent.frames.length != 0 && wCurrent.parent != wCurrent)

            return getStubPage_inter(wCurrent.parent);

        else

            return null;

    }

} catch(e) {

      if (wCurrent.parent.frames.length != 0 && wCurrent.parent != wCurrent)

            return getStubPage_inter(wCurrent.parent);

        else

            return null;

}

}

J
JGaf10311788Author
Inspiring
May 20, 2015

William!

Unbelievably fast!

The search function in the link you provided worked great for me.

I'm not sure where I should copy/paste the code above into the whproxy.js file.

J
JGaf10311788Author
Inspiring
May 20, 2015

Ok, I think I figured out where to replace the code.

I replaced the entire function:

function getStubPage_inter(wCurrent) {

    if (null == wCurrent.parent || wCurrent.parent == wCurrent)

        return null;

My results:

The search result links now work, which means the correct page displays and the word(s) are highlighted.  The only thing now is that at the top of the page (opened from the search results), the double-rectangle displays with  "Show" link above the breadcrumbs.  Clicking on the "Show" link displays the toolbar buttons in the content pane (and nothing else, no content).  It's partially fixed in that the search results links work, search words are highlighted, and Firefox doesn't hang. Just need to get rid of the show box.

Maybe I replaced the wrong information in the script?

Thanks for your quick response!

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices