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mb93967779
mb93967779
Participating Frequently
Feb 26, 2019 5:41 PM UTC
Question

Flare Project Heading Styles Missing After Converting To 2019

I'm doing some further testing with taking a Flare project and converting it to RoboHelp. I used John Daigle's converter program, and it seems to work pretty well. At first, the project converted to the classic format, but the converted project had this weird trait where the Flare project's heading styles carried over to RoboHelp, but I couldn't change the font. (The Flare project's font style didn't carry over to RoboHelp, even though it's a supported font - Tahoma.)

I upgraded the project to 2019 to see if that would fix the issue. The upgrade did fix the font selection problem, but now none of the heading styles are in it.

Is anyone else experiencing this? Does anyone have any solutions or ideas to try out?

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21 replies

Adobe Employee
Amitoj
Adobe Employee
Feb 27, 2019 5:47 AM UTC

Can you try opening the converted project first in RH2019 classic and then taking the RH2019 classic project and importing in new RH2019. Let us know how this goes ?

Thanks

Amitoj SIngh

Email: amisingh@adobe.com

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johndaigle
johndaigle
Legend
Feb 27, 2019 12:25 PM UTC

Yes, Amitoj. This should work better because my converter (unsupported) was created several versions ago before the all-new 2019 (RoboHelp Reimagined) release. So you must open it in 2019 Classic first and then upgrade to 2019 (RoboHelp Reimagined) afterwards.

Thanks

John Daigle

Adobe Certified RoboHelp and Captivate Instructor

Evergreen, Colorado

www.showmethedemo.com

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John DaigleAdobe Certified RoboHelp and Captivate InstructorNewport, Oregon
Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
Feb 27, 2019 12:51 PM UTC

@Amitoj and @John

Poster did upgrade to Classic first. Had a problem with that so tried upgrading 2019 Classic to 2019 to sort that out.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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