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Participating Frequently
August 3, 2007
Question

FlashHelp not pulling up in IE7

  • August 3, 2007
  • 1 reply
  • 375 views
I just finished a help system with a FlashHelp layout. It does not pull up in IE7, the HTML version works fine in IE7.

The flash works fine in Firefox...any thoughts?
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    1 reply

    Captiv8r
    Legend
    August 3, 2007
    Hi kbuckner

    Seems almost silly to ask, but ask I will. Are you sure your IE7 is equipped with the Flash plugin? Also, If it's version 9 of the Flash plugin, I've seen FlashHelp fail and force me to uninstall the plugin and reinstall Flash 8 player. That may be the case too.

    Click here to see links for older players and uninstallers

    Cheers... Rick
    kbucknerAuthor
    Participating Frequently
    August 9, 2007
    Yes, the player is loaded, I will try uninstalling and reinstalling an older version. Thanks!