FlashHelp_Pro Output in Mozilla FireFox face problems

Forum|Forum|15 years ago
February 8, 2011
1 reply
1093 views

Hi,

I have prepared a Flash Help using the 'Slate-Vertical' skin. When I generate the output in Interner Explorer, it works fine. But when I try to open in FireFox, it shows a the following message saying to change the Global settings. I have added the location of the Flash Help but still it shows the same error and open with only the body page, the top page which has content, search, index, and glossary pane are missing.

What should I do to correct this.

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Correct answer Peter Grainge

See if Snippet 106 on my site helps.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Peter Grainge

Correct answer

Community Expert

See if Snippet 106 on my site helps.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

A

Ar_RajAuthor

Participating Frequently

Hi Peter,

Thanks, it works fine. But when I search by entreing the key work using the Search option, it lists topics of the key word but when I click the topic, the page is not displayed. But it works fine with IE.

Peter Grainge

Community Expert

Your first post suggested the help didn't even open. Are you saying that you have followed the steps in Rick's demo and now it opens but with a problem when you search?

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

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