FM RH Integration: Broken Link to Book, the Fatal Flaw?

Question

I thought that I had fixed this issue. But, I ran into @ a recent conference where I met someone who experienced the same issue. The problem is that when you integrate projects from FM to RH on the same computer they retain that path. If you change the directory of one, you must re-establish the connection.

This is all well and good. However,m if you move the FM>RH project to another computer and try to open the RH project, it asks you to re-establish the link. Again, well and good.

The real problem occurs when you try to do this for several RH projects coming out of the same FM book. In this case, there is no message to relink the RH and FM book (as RH does in the previous cases). Instead you cannot update the RH topics from the book, cannot relink the FM book, nor do anything else, really.

I ran into this with colleague at work. We were zipping the projects and putting them into a CMS. Then we'd download them and unzip. He received this bad error and eventually the complete corruption of the project (yes, even after deleting the .cpd file). I fixed this problem for the ONE FM>RH project that he had by deleting the book and re-adding it by reference.

Then I met someone at this conference who had the same problem. I thought I had the fix for him. But it turns out that it did not work on his machine. Now I am experiencing the same problem.

I have had to port several projects from MS XP to 2007. And I just spent all day having to recreate four projects in Japanese from the same FM book because 1) RH did not ask me to relink the book, 2) I could not delete the book and re-add it, 3) and when I did try to delete the book from the RH project, RH shuts down and says "Woops, sorry, we have a problem. Sorry. Bye." (Almost literally.)

Then it completely goes bonkers and just shuts down - sans message - without any indication about what is going on.

Has anyone had or experienced this same issue? I have some major projects that I will have to port to this upgraded operating system. I know that it is not the OS since it occurred on this other person's computer who was not using the same OS as I have. So what is it?

grammatophile · Answer

I have run more tests and am verging on certainty that this is a conditional text problem - at least for my projects.

That is, I have three RH six RH projects linking to the same FM book. Three in English, three in Japanese.

When I port the RH projects to a different directory and open them, I do not receive the relink request. If I attempt to update from the book, the project crashes and the cpd is corrupted.

I can, however, delete the book and re-add by reference. I can only do this, though, for the project in English. When I try to do it for the Japanese projects, RH crashes completely. After the crash, I cannot delete the book, nor can I update, nor do anything much else. If I do continue trying to delete the book, the project becomes corrupted and useless.

I am not completely convinced that the problem is a conditional text issue, however. As I noted, my buddy from the Philippines had the same crash scenarios, but he was not using conditional text that includes other languages.

That is my story, and I am sticking with it.

Charles

FM > RH Integration: Broken Link to Book, the Fatal Flaw?

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