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metaconcert1965
Known Participant
Apr 29, 2019 2:45 PM UTC
Question

Font use delay

Hi,

As someone else already asked, “Why is there between 3 and 6 seconds delay when I click the Font scrolling arrow?

  • You answered that RH had to verify the Font listing or group or available.

When the Topic is open for edition, can’t it check the fonts available once and remember it?

I’m pretty sure that 99% of RH users use the fonts offered.

Pierre

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2 replies

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
Apr 30, 2019 4:33 PM UTC

That's way longer than I am seeing with some 200 fonts installed. How many have you got? The machine is an i7 with 16gb of ram.

Nonetheless, Adobe are aware of your report and the one you refer to. It will be looked at.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Adobe Employee
Amitoj
Adobe Employee
Apr 30, 2019 4:44 AM UTC

Hi Pierre,

Can you drop me an email at amisingh@adobe.com once with a sample project and all reported issues.

Also can you please confirm if you have update 6 installed for RH2019.

Issues fixed in Adobe RoboHelp (2019 release)

thanks

Amitoj Singh

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