Skip to main content
T
TracyG0564
Participant
January 20, 2012
Question

Forms posting to email in Outlook 2010

  • January 20, 2012
  • 1 reply
  • 1274 views

I am using RH7 HTML.  We recently (this week) converted to Windows 7 and Outlook 2010.  I have several forms in my project that end users complete and when they press "Submit" the information is emailed to the relevant department.  This worked fine until this transistion.  Now, pressing the "Submit" button generates an email to the correct parties, but there is no information in it.  I am trying to have the information come over in plain text format with labels on each field. 

Is this a Windows 7 issue or an Outlook 2010 issue or the fact that these are just not compatible with RH7?  Is there a work around?  Keep in mind that my coding capabilites are limited (read beginner). 

Thanks for any and all help!!

Tracy  

This topic has been closed for replies.

1 reply

Willam van Weelden
Willam van Weelden
Inspiring
January 20, 2012

Hi and welcome to the community,

Can you post the HTML (and JavaScript) of the form you use? It might also be a browser issue. What browser(s) are you using?

Greet,

Willam

T
TracyG0564Author
Participant
January 20, 2012

The browser is IE8. 

Here is the HTML for one of the forms.  The rest of it is just the table with the fields. 







Willam van Weelden
Willam van Weelden
Inspiring
January 24, 2012

Hi again,

Just did a quick test:

  • Works fine on IE8/FF/Chrome with Outlook 2007.
  • Works fine on FF with Outlook 2010.
  • Doesn't work at all with IE9 and Outlook 2010.

Does your form work with Outlook if you are using Firefox?

Greet,

Willam

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices