Freeze during compilation

Forum|Forum|18 years ago
March 28, 2008
6 replies
1073 views

I have a medium size Word Document - about 82 pages - and when I start to compile my Help Project in RH7, I get the messages:
Starting Compilation...
Clearing output folder...
Starting Compilation...

then nothing. It freezes with no disk activity at all. Is there anything I should try to fix my Word doc, or remove certain RH files that it will auto-recreate?

Thanks.

RH for Word

This topic has been closed for replies.

Peter Grainge

Community Expert

Yes you can get away with it to a point but this problem eventually catches everyone.

Can't remember how RH for Word stores images. If they are not in your project file, then make a copy of the Word document and open it without opening RH. Then do File | Save As and use the HTML format saving outside the project. Word will put all the images in a separate folder and you can retrieve them from there.

There might be a better way but, as I said, it's a long time since I used RH for Word.

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nealbAuthor

Participating Frequently

Peter - Thanks for the tip. It's strange, since the pasted in images worked fine for quite a while, then RH just started freezing.

In any case, I will start re-doing the images. The next question is - is there any way to convert my current pasted-in images in the Word Doc to the RH version. Otherwise, I'll have to do screen-shots of every image again.
Thanks.

Peter Grainge

Community Expert

OK, now I know the problem. The images have been pasted in instead of being inserted via the RH menu in Word. A big NO NO.

You must use that menu and you must switch to true code before compiling. If images are present when you compile, as images, then you will hit this problem.

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nealbAuthor

Participating Frequently

Yes, the images were still visible.

Peter Grainge

Community Expert

After you changed to true code, were there any images still visible in the document(s)?

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Peter Grainge

Community Expert

Any images in the document?

If yes, are they visible when you compile?

If yes, go to the RH menu in Word and change them to True Code.

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nealbAuthor

Participating Frequently

Thanks for the reply. Yes, I do have visible Images in the doc. I tried changing to True Code and get the same result - it freezes during compilation. I have RH7 loaded on my laptop as well (which is running Vista SP1 rather than XP on my Desktop), so I went to try it there, and it's strange, the RH menu in Word only has 4 options - New Macro Hotspot, External Topic Hotspot, HTML Hotspot and See Also HotSpot.

I wish RH would give me some kind of error message or something, so I know what the problem is.

Any other ideas? Does RH have a tool that would find any corruption in the Doc?
Thanks

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