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michelled60596123
michelled60596123
Known Participant
Dec 19, 2019 1:29 PM UTC
Question

Front cover inserted at the end of the PDF

Using RH 2019.0.10  -  the front cover of a PDF is inserted at the start of the document AND also at the end of the document. This was not happening in 2019.0.9.

This is messing with the page numbering if I delete the erroneous page so a quick fix is desirable.

 

Is anyone else experiencing it?

 

Thanks

Michelle

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30 replies

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
Jan 28, 2020 1:33 PM UTC

Click this link to Adobe's download. Click Yes in the dialog that appears.

www.grainge.org

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
Jan 17, 2020 11:35 AM UTC

Did you get a link sent to you that worked?

www.grainge.org

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JC @ Salient
Inspiring
Jan 28, 2020 1:22 PM UTC

I am having this problem also. How do I get this fix?

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Adobe Employee
Surbhi_Maheshwari17103204
Adobe Employee
Jan 6, 2020 10:57 AM UTC

Hi Michelle,

We have fixed this issue in an interim build and shared it with you on the jira ticket. Kindly have a look.

Thanks and Regards,
Surbhi Maheshwari

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ivanw65285818
Inspiring
Jan 6, 2020 11:01 AM UTC

That page appears to be blank. I dont see any link, download etc. 

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
Jan 6, 2020 10:14 AM UTC

I have asked again mentioning you need the fix today.

www.grainge.org

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
Jan 6, 2020 9:56 AM UTC

Have you checked your Private Messages? I believe they have sent you a link to download the fix.

www.grainge.org

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ivanw65285818
Inspiring
Jan 6, 2020 9:58 AM UTC

No, nothing there. 

 

You have no private messages.

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ivanw65285818
Inspiring
Jan 2, 2020 10:05 AM UTC

Yes, I have the exact same problem. 

Is there a fix for this?

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
Jan 2, 2020 10:59 AM UTC

I'll ask Adobe to get the fix to you before then.

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    Vivek Kumar
    Adobe Employee
    Vivek Kumar
    Adobe Employee
    Dec 20, 2019 3:59 AM UTC

    Hi Michelle,

    We have identified the issue. Please file the issue using the tracker https://tracker.adobe.com. We will share a private fix with you if it is super urgent otherwise we will include this in update 11.

     

    My apology for the inconvenience caused. 

     

    Thanks,

    Vivek (Adobe)

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    ivanw65285818
    Inspiring
    Jan 2, 2020 10:06 AM UTC

    When is update 11 due?

    We have a release on Jan 10th and need to prepare the PDFs before then. 

    I have the exact same issue as described above. 

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    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    Dec 19, 2019 1:44 PM UTC

    Michelle - See if you can replicate it in a new project with just a few topics. If you can, then create a bug report.

     

    Please follow this link to report bugs or request features. https://tracker.adobe.com

     

    Post the link to your bug report / feature request in this thread and others can vote for it.

    www.grainge.org

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