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Question

Generate Crash with Conditional Build Tags

Forum|Forum|18 years ago
March 14, 2008
6 replies
2348 views

I've experienced many crashes while generating HTML help with RoboHelp 7, always about 3/4 through the "updating" process. This may have been due to long folder names...I remember that RH 5 crashed consistently when generating into deep folders.

Now I'm exploring the incredible single-sourcing capabilities of RH 7.01.001, using variables, snippets, single source layouts, and conditional build tags. All is fine until I try to apply conditional build tags to graphics within frames; then the "updating" crashes begin to occur during generation.

I've seen that many other people have had similar problems in this forum, and that the culprit may be something to do with having tags in certain frames.

Has anybody narrowed down exactly what you SHOULDN'T do when applying conditional build tags? Are there work-arounds? I'd like to avoid future crashes and also maximize these (otherwise) great features.

Cheers,
Adam.

HTML

This topic has been closed for replies.

Peter Grainge

Community Expert

If you delete titel_formedit.htm from the project, it compiles with a build expression.

Try recreating that topic in stages.

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R

RaGoe

Participating Frequently

Hi Peter,

> I only found that site recently. Did it work easily on your side?

Worked fine, I had no problems.

> If you delete titel_formedit.htm from the project, it compiles with a build expression.
> Try recreating that topic in stages.

Wow, you're great! It worked!
I kept on testing to find out what part of the topic causes the problem.
In the table there was a splitted cell (as far as I can remember, the table once was created with an other
application, not RH). If I merge these two parts again, the "update" process runs without freezing RH.
I'd say the problem ist solved.
Thank you very much for your support.

Greetings
Ralf

H

hemtya

Known Participant

Hi Peter,

I am having the same issue.

History: A large project with several conditional tags - worked fine in RH6. When upgraded to RH8 the conditional tags freezes the webhelp generation with msvrc80.dll error. Works fine in RH8 without applying conditional tags, but I HAVE to apply the tags. All other projects have no problem with conditional tags - just this one crashes.

Read all (well, almost all) your suggestions on this. Incorrect table format seems to be the cluprit. What do you suggest? How do I locate the illformed table? It is a large project.

The size of the zipped project is 63 MB.

Help please!

I looked at your snippet on this. My project:

(a) contains conditional tags

(b) does not seem to have any <td_null> tags.

What are my options now?

Hemtya

Message was edited by: hemtya

Peter Grainge

Community Expert

Got the file OK, will look later.

I only found that site recently. Did it work easily on your side?

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Peter Grainge

Community Expert

Get my email address from the Contact menu on my site.

Go to http://transferbigfiles.com and enter that address and browse to the zipped file. It's free and you don't have to register.

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Peter Grainge

Community Expert

Look in the meta tags. Any reference to a Word document there? If there is, post that line and the one above and below.

If not, what is the size of one of these projects zipped up? Do not send it until requested.

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R

RaGoe

Participating Frequently

Hi Peter,

> Any reference to a Word document there?
No.
>what is the size of one of these projects zipped up?
~1.8 MB

Greetings
Ralf

Peter Grainge

Community Expert

Is your project on a network (other than under source control)? I doubt that is it as it would affect both builds but need to rule it out.

Take a copy of the project and work on that to identify the problem.

1] Close the project. Trash the CPD file. Reopen and try again.

2] If that fails try removing the tags from a number of topics until it stops crashing. That should identify the problem topic(s).

Post back at that stage.

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R

RaGoe

Participating Frequently

Hi Peter,

its a local project, no network, no source control.
I'll proceed thes tests and post the result.

Greetings
Ralf

R

RaGoe

Participating Frequently

Hi Adam,

first of all, I've got no solution but the same problem and want to "reanimate" this topic ;-)

Compiling with build tag expression causes a crash while updating, compiling without expression works fine.
I checked a lot of otions (long folder names, frames, ...) but had no success.
The project uses only one conditional build tag "Intern" and the expression is "NOT Intern".
I applied the build tag to some topics and some texts (no graphics).
The project has 2600 Files in 170 folders, I use RH 7.02.001, OS is Windows Vista.
Any ideas?

Greetings
Ralf

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