Skip to main content
ROBOPM
Inspiring
January 7, 2014
Question

Generate from Robohelp to MS WORD: Both Word doc map levels (Headings) & PDF Bookmarks are incorrect

  • January 7, 2014
  • 1 reply
  • 1287 views

Hello All,

Please review the following problem I am experiencing with my WORD output Document Map / PDF Bookmarks,

Thank you all for your time and assistance,

~PM

SOFTWARE VERSIONS: WIN 7, RoboHelp 8, WORD 2007

ISSUE: Generating TOC chapters from Robohelp 8 to MS WORD 2007, WORD document map levels (Headings) are incorrect or navigation trees are not consistent. RoboHelp 8->SSL configured and mapped, using a WORD template .dot.

SOLUTION GUIDANCE:

The PDF is generated from the word document that, in turn, is created from the RoboHelp 8 project. The PDF generation is configured to use heading styles to create bookmarks.

Note: Word styles are mapped to styles defined in the RoboHelp templates however; the resulting document/PDF will generate incorrect or inconsistent bookmarks.

PROBLEM ONSET: Unable to determine when this first occurred, looked at older generated "PDF's" hence, there were no bookmarks; probably due to not having the option in WORD converting/publishing into Adobe 'heading option' checked off.

DESCRIPTION: In the Adobe Reader, click on the View->Navigation Panel->Bookmarks (NOTE: this can also be seen in WORD 2007 'Document Map' left pane), the navigation trees are not consistent.

Expected result: The bookmark structure follows the structure of the document where the first level are chapters, second level of the navigation tree are topics, etc.

Actual result: The bookmark structure is not consistent and shows things like "Scenario 1", "Figure 1" on the same level as chapter headings.

EXAMPLE #1:

Click on the + sign next to the Introduction bookmark;

Expected result: It should show

Introduction

->Introduction

->Support and Training

Actual result:

Introduction

->Introduction

  ->Support and Training

EXAMPLE #2:

Click on the + sign next to the Preparing for Database Migration bookmark;

Expected result: It should show;

Preparing for Database Migration

->Required Steps for Certain Versions of Financials

->Any version running on SQL Server 7.0

->Version 3.x running on SQL Server 2000

->Version pre-4.3.11 running on SQL Server 2000

->Version 4.3.11 or later running on SQL Server 2000

Actual result:

Preparing for Database Migration;

->Required Steps for Certain Versions of Financials

->Any version running on SQL Server 7.0

->Version 3.x running on SQL Server 2000

->Version pre-4.3.11 running on SQL Server 2000

1. Upgrade 4.3.11 or later to 4.6 while running under SQL Server 2000.

2. Upgrade SQL Server 2000 to SQL Server 2005/2008/2012.

->Version 4.3.11 or later running on SQL Server 2000:

Scenario 1

Scenario 2

and so forth...

EXAMPLE #3:

1) Open PDF

2) In the Adobe Reader click on the View->Navigation Panel->Bookmarks;

Expected result: The bookmark structure follows the structure of the document where the first level are chapters, second level of the navigation tree are topics, etc.

Actual result: The bookmark structure is not consistent and shows things like "FDP", "2. Click Next." on the same level as chapter headings.

EXAMPLE #4 (Visual):

Notice “Step / Action”, this text is coming from RoboHelp as ‘Normal’ Styles and is mapped to WORD as a ‘Normal’ Styles but WORD is reading it as “Outline Level” (Paragraph). See sample WORD screenshots below.

ATTEMPTS TO RECTIFY PROBLEM:

  1. This is NOT a problem if I generate a single chapter from RoboHelp TOC 'Chapter Layout'.
  2. I also tried all the chapters separately and there were no problems.
  3. When I generate all 24 chapters from my TOC 'Chapter Layout'  there are issues (e.g., single word like "Step / Action" text, nubered and bullited text become headings).


Sample 1

Sample 2

Shown in this sample screenshot I include the HTML from RoboHelp

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Community Expert
January 7, 2014

I am locking this thread as you have already posted the same question in the RoboHelp General forum and you are not using RoboHelp for Word, a separate application.

http://forums.adobe.com/message/5974223

I am sorry it hasn't been answered yet but I will take a look tomorrow. There's a lot in your post to wade through. J


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.