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Shel_T
Known Participant
July 22, 2009
Answered

"Generate Primary Layout" not updating edits to help file

  • July 22, 2009
  • 1 reply
  • 1964 views

I am using RoboHelp 6.0 (RoboHelp for Word).  When I generate my primary layout (WinHelp4) and then view my .hlp file, none of my edits are updated.  The last time I made updates was two months ago and my edits were showing updated.

Thanks

    This topic has been closed for replies.
    Correct answer RoboWizard

    Hi there

    What is the output?

    In nearly every case like this the end result turns out to be that you (or your user) is actually viewing an older copy of the help system that you probably are totally unaware exists.

    Have you double checked for that?

    Cheers... Rick

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    1 reply

    RoboWizard
    RoboWizardCorrect answer
    Inspiring
    July 22, 2009

    Hi there

    What is the output?

    In nearly every case like this the end result turns out to be that you (or your user) is actually viewing an older copy of the help system that you probably are totally unaware exists.

    Have you double checked for that?

    Cheers... Rick

    Helpful and Handy Links

    S
    Shel_TAuthor
    Known Participant
    July 22, 2009

    I'm outputing to WinHelp4.  Another thing I did was instead of generating the primary I did a view of the primary layout and I got a message stating "WinHelp4 output is out of date".

    S
    Shel_TAuthor
    Known Participant
    July 23, 2009

    Could there be confusion between the first two projects in the first image?

    Try deleting the GID file and opening the help again. I forget what controls but it may be relevant.

    If that is not it, please speak to your boss and advise me of the zip file size. Don't send yet.

    See www.grainge.org for RoboHelp and Authoring tips


    I don't think there is any confusion between the first two projects in the first image.

    I deleted the GID file and that didn't seem to work.

    I will talk with my boss tomorrow and see if I can get the all clear to send you the zip file.  The zip file is 21.8 MB.

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