Skip to main content
A
ArielTWF
Inspiring
February 18, 2021
Question

Generated help inserting extra slash into download button URL

  • February 18, 2021
  • 1 reply
  • 198 views

Hi,

 

We're trying to implement the help in our product with the option to download the pdf format of the help. However, our API's run into issues with the download button because an extra slash is inserted into the URL for it during the generation process. For example, clicking on the button executes the following URL:

https://<system_name>/system/help/en/us/administration//assets/downloads/User_Guides.zip

 

Is this controlled anywhere in Robohelp itself? Can I prevent this from happening in Robohelp? Please advise.

    This topic has been closed for replies.

    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    February 21, 2021

    I just noticed this thread has not received any response and it is the same wording as another thread at https://community.adobe.com/t5/robohelp/generated-help-inserting-extra-slash-into-download-button-url/td-p/11842170

     

    Are you connected with the other user and have you resolved the issue? 

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices