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Inspiring
July 6, 2012
Answered

Generated PDF substituting font

  • July 6, 2012
  • 1 reply
  • 1130 views

RH9 | WebHelp

When I generate a PDF of any topic by previewing it (in RoboHelp), right-clicking, selecting Print and then Adobe PDF in the Print dialog box, the output is substituting my normal font Tahoma for Courier. However, it leaves anything in bold type. See the screenshot below:

This is a fresh install of Technical Communications Suite 3 on a new laptop and it's the first time I've produced a PDF this way.

Any help would be much appreciated.

Thanks

Jonathan

    This topic has been closed for replies.
    Correct answer Jeff_Coatsworth

    What operating system is being used? If XP, then you probably need the MS Hotfix. Are you fully patched up on your TCS components?

    1 reply

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity ExpertCorrect answer
    Community Expert
    July 6, 2012

    What operating system is being used? If XP, then you probably need the MS Hotfix. Are you fully patched up on your TCS components?

    Jop_SmithAuthor
    Inspiring
    July 6, 2012

    I'm running Windows 7 and I'm fully patched up. This method worked fine on my old desktop PC too.

    Jop_SmithAuthor
    Inspiring
    July 6, 2012

    Correction - RH is fully patched up, but Acrobat wasn't. I've updated, restarted, and all appears well now. Thanks Jeff.