Generated Webhelp Navigation Book Links fail

Forum|Forum|14 years ago
November 15, 2011
1 reply
525 views

Robohelp HTML 9.0.1.232

Word 2010

WebHelp - custom template

Each time i generate a project with two linked word files, book links randomly fail. There is no pattern as to which book link will fail on each generation. Sometimes one fails, sometimes more than one.

By fail, i mean clicking the book link does not activate the page.

Any ideas why this might be happening?

TIA

Rob

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Captiv8r

Legend

Hi there

As you have surmised, Books may be linked to topics. But this also means Books may NOT be linked to topics as well. Where the links fail, are you examining the properties of the Books to ensure they actually HAVE a link to a valid topic?

In my experience, RoboHelp doesn't just randomly decide to link a topic to a book. It's an action you typically have to take. Then again, the whole ability to use RoboHelp with Word is relatively new on the scene and a great many users are working in this way. So perhaps you are seeing some new behavior.

Cheers... Rick

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Books are linked to topics.

Each time i generate, a different book link, or book links fail. Sometimes just one link, and other times two or three at a time.

I make sure the Word links are updated before generating even though the Word file icon indicates that they are up to date.

I have a project with two word documents. Updated doc file contents. Tocs are compiled under a general master toc.

Looks then like this is an unexplainable phenomenon. Would the CJD file have any role in this? Would deleting that make a difference?

Captiv8r

Legend

Hello again

While it certainly wouldn't hurt to clear the CPD file, I'd be surprised to discover it makes any real difference.

Question here. This one is a huge "gotcha" with mixing Word and RoboHelp this way. Do any of your Headings (which should end up being converted to individual topics) have any odd characters?