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April 9, 2010
Answered

Generating Layout Freezes, only added Conditional tag

  • April 9, 2010
  • 1 reply
  • 2346 views

I was able to generate a new layout no problem before but now I've added a conditional build tag and have the layout set to block it. It wouldn't go through before so I tried removing the topics I tagged and I still can't get the output to generate when I have the tag selected.

Any ideas?

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Correct answer Peter Grainge

Unfortunately I'm not allowed to release the files to anyone outside our company.


I wish I had placed a bet on that. Tell your management that for me this is like trying to repair your car and you refusing to bring it in to the garage. Either you become a mechanic or your car is useless. I'm sure Adobe's product manager would vouch for me if that helps you.

Otherwise we are down to not much left. I would suggest searching in a different way but different tags create the same problem. I cannot readily think of anything else except importing all your topics into a new project OR the old half and half routine. You create a copy and trash half the content, then generate. Same problem? Create another copy and trash the other half then generate. Either you will find a point at which the problem goes away so the cause is in what you just trashed or you will end up with one topic and then create another project anyway.

Sorry but that's about it. Please post back if you do resolve it.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

1 reply

Peter Grainge
Community Expert
Community Expert
April 13, 2010

As no one has replied, perhaps I am not the only one who wasn't clear about the problem. If you haven't resolved it, please clarify.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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April 15, 2010

Peter,

I don't know quite else how to explain. The system can generate my layout with any problems. If I choose to block text or pages using a conditional build tag the system freezes when it's generating a layout and never completes. When it freezes the system says it's "Updating files for FlashHelp..."

Peter Grainge
Community Expert
Community Expert
April 15, 2010

Please see the Stick Topic, Before You Post.

What edition and version of RoboHelp are you using?


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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