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Bob Shairulla
Known Participant
May 16, 2023
Question

Generating PDF output in RH v2022.2.22

  • May 16, 2023
  • 1 reply
  • 182 views

Hello fellow tech writers, 

 

I am using RoboHelp Version 2022.2.22.  I understand that RH needs JRE to generate PDFs.   On my computer, I have JRE 1.8.0.202.  In RH, under Edit > Preferences> Tools, I set the Java home path as C:/Program Files (x86)/Java/jre1.8.0_202.

 

However, when I try to gen PDF output, it’s not working.  I get this message:  Failed to generate PDF-Category-mgt [my pdf preset]. Check log for more details.

 

  1. Does anyone have advice on  how to set up JRE to work with RH. How deep in the folder structure does the home path have to be?
  2. Where can I find the log files?  There is no link in the error message that would allow me to view the log file.  There are no log files in my RH project folders. 

Thanks,

Bob Shairulla

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
May 16, 2023

See PDF Output in the RoboHelp Tour on my site. - https://www.grainge.org/pages/authoring/rh_tour/rh2022/outputs/outputs_pdf.htm

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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