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Avigail12345
Participating Frequently
June 5, 2011
Answered

Generating Printed Documentation

  • June 5, 2011
  • 1 reply
  • 1430 views

Hello,

I am using RoboHelp9 for HTML. I am generating printed documentation using Word Pro Edition 2003. I have two large projects converted from RoboHelp6 and am running into a different problem in each:

In the first project, the PDF is generated correctly, but the internal links do not work. They are coloured blue and underlined just like links but when hovering over they are treated like regular text. When I generate a chm or a web version the links work properly. The "retain hyperlinks" is checked and under pdf settings "add links to pdf" is also checked. I would like to note that the links work in my second project on the same machine. In addition, when I generate a word document, the links work.

The second project, however, displays the content text in the table of contents. This does not happen in the first project. Instead of seeing the title in the table of contents, I see title and the contents of the topic.

Thanks!

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Correct answer Peter Grainge

When I generate a WORD document, the links work in the first project, but the table of contents is the same in the second project.


So the problem is with how Word is seeing what is sent to it. Where I have seen problems like that direct in Word is where people have applied a heading style to content.

Whatever it is, you need to be looking at the styles used until it generates correctly in Word.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
June 6, 2011

What are you using to generate the PDF? Do you have Acrobat X or are you using the PDF add-on that comes with RoboHelp? The former is creating links in the PDF for me.

When you look at your second project, are you looking at a recently generated document? I am wondering it something has broken and a newly generated documet would also fail?

The second project, however, displays the content text in the table of contents. This does not happen in the first project. Instead of seeing the title in the table of contents, I see title and the contents of the topic.

Are you talking about the printed document or online? A screenshot would help. Use the camera icon above to insert the screenshot.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Avigail12345Author
Participating Frequently
June 9, 2011

Hi,

Thanks for your quick reply.

I have Adobe Acrobat 7.0 Elements. When I was working on RoboHelp 6 I needed to install it in order to generate PDFs. Do you recommend uninstalling it now that I have RoboHelp9? In any case one of the two projects generates a correct PDF so can this be configured?

Attached is a snapshot of the second project. As you can see, the whole content of the page is inserted sa the topic...

Thanks again.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
June 9, 2011

I don't know if swapping the PDF generator would help. First though I would generate Word documents from both projects to see if they show the same problem, I suspect they will.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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