Skip to main content
gillian6034
gillian6034
Participant
June 8, 2017
Question

Generating Printed documentation doesn't stop. Robohelp hangs

  • June 8, 2017
  • 1 reply
  • 238 views

I am trying to generate a PDF from a large project. It has 2335 topics. When I publish to PDF, it does not create the PDF. It creates a Word file instead.

But even with Word, the Generating Printed Documentation dialog opens and never stops. According to the Output view tab behind it, the word file is created but it never creates the PDF. I can go an open the Word file as well. But the dialog never goes away adn the PDF is never created so I can't do anything else in Robohelp. I also cannot manually cancel the dialog. I have to go to Task Manager and stop Robohelp. Anyone know how to fix this?

Thanks,

Gillian

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
June 9, 2017

Try not generating the PDF from RoboHelp. Turn that  option off and generate just the Word doc. I suspect that will work and then you can generate the PDF. I always use that workflow anyway to tidy up bad page breaks and suchlike.

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices