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Known Participant
Jan 20, 2015 11:34 PM UTC
Question

Generating Webhelp with Robohelp10 which operates correctly in IE10

Webhelp generated with Robohelp10 has a defect when opened in IE10. The Search fields do not enable topics to be visualized.

I have tried the recommended changes to enable Searches to operate, but they result in blank pages all-round when launching the Webhelp in Internet Explorer 10.

The files that I have replaced in the Webhelp folder are: whtbar.js and whskin_frmset01.htm.

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10 replies

Jeff_Coatsworth
Community Expert
Community Expert
Jan 21, 2015 1:36 PM UTC

Well, no, it’s more that browsers make changes that weren’t present when RH10 was created & thus require patches. In case in point, see last week’s FF35’s instance of breaking WebHelp too.

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Willam van Weelden
Inspiring
Jan 21, 2015 10:32 AM UTC

Which recommended changes did you make? There are several enhancements for RoboHelp 10 that require manual install. See RoboHelp Patches and Updates | WvanWeelden.eu for an overview. Did you install them all?

Kind regards,

Willam

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Known Participant
Jan 21, 2015 3:34 PM UTC

Thank you. I will install all the patches and make the hotfixes; and keep my fingers crossed.

Best

Miles Dempster

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Jeff_Coatsworth
Community Expert
Community Expert
Jan 21, 2015 3:53 PM UTC

Well, I know it works, since I’m running RH10 with WebHelp too.

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