Skip to main content
mdawn0817
Inspiring
Jan 18, 2017 7:46 PM UTC
Question

Getting a window to save the Printed documentation.dotx file when trying to create printed documentation

Hello,

I am trying to create the printed documentation for a project. A window keeps popping up to save the Printed Documentation.dotx that I use for the Word document. Even when I click Save, the file does not save and the window keeps re-appearing. I can't seem to get the window to close and not reappear. I am not able to successfully create the printed document version of my help project.

I have not encountered this before.

Thanks,

MDawn

This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

Community Expert
Jan 19, 2017 2:49 AM UTC

Hi, a few questions.

Which version of Robohelp are you using?

Is the dialog box just a regular Save As dialog box?

Where does that template live? Is it inside the project folder or elsewhere?

Are you using source control?

Translate
Peter Grainge
Community Expert
Community Expert
Jan 19, 2017 7:30 AM UTC

Also does it happen if you try one of the supplied sample projects? If not,

try creating a new layout, not a duplicate.

Translate
Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.