Getting Error in production - .map errors

Forum|Forum|1 year ago
April 4, 2024
3 replies
345 views

Hi all,

Please help me to fix this issues. Am getting this error in the production server.

http://wireless-nsl.prod.wtg.spectrum.net/portalServices/userGuide-Help/template/Studio/orange.css.map
http://wireless-nsl.prod.wtg.spectrum.net/portalServices/userGuide-Help/template/scripts/csh-redirect.js.map
http://wireless-nsl.prod.wtg.spectrum.net/portalServices/userGuide-Help/template/scripts/topicpage.js.map

This topic has been closed for replies.

Jeff_Coatsworth

Community Expert

OK, so working fine locally, but not on the final location. If you ignore that tool's report, does it behave? If not, have you tried clearing out all the uploaded files on that final location and re-uploading again?

A

Annie29815065nrctAuthor

Inspiring

Hi Jeff,

We will try clearing out all the uploaded files on that final location and re-uploading again. Will get back once we do this.

A

Amebr

Community Expert

In addition to Jeff's questions, I don't think I've ever seen a *.map file created by RH before. Are you uploading using the Robohelp Publish option or are you using a third party tool?

A

Annie29815065nrctAuthor

Inspiring

We are uploading using RoboHelp Publish option.

Jeff_Coatsworth

Community Expert

Let's start with some basics - what version of RH? Are you all patched up? What kind of output are you creating & where is located? Is it working locally but not on the webserver?

A

Annie29815065nrctAuthor

Inspiring

TThanks for quick response
- We are using RoboHelp 2022.3.93 version
- Yes we did patch update to 2022.3.93 version
- We generating Frameless output using Studio template. The output is located in the D drive
- Once we are deploying in the client enviroment they are getting this error. They are using Datadog tool to check any production issues. This error is appearing in the tool. We are not having issues in th local output.

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