GitHub+RoboHelp 2020

Forum|Forum|4 years ago
July 14, 2021
12 replies
2408 views

I'm trying to set up GitHub and RoboHelp to work together, and as it always happens with RoboHelp, it doesn't work normally. I set up a connection profile, but nothing happens when I select Collaborate/Add Project/Profile name. Has anyone been able to set up this feature?)

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Jeff_Coatsworth

Community Expert

Followed this? https://helpx.adobe.com/in/robohelp/user-guide.html/in/robohelp/using/git.ug.html

If so, then I think your next step is contact with RH support - see https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your support contact options.

A

AndreyGlAuthor

Known Participant

Exactly. Of course, I will contact technical support, but all they can send me a link to the manuals. None of my cases was so that the problem was solved. This is very strange for a commercial product. I have never come across such unfinished software full of bugs and such disgusting technical support. I sincerely regret that I gave my preference to this product.

Jeff_Coatsworth

Community Expert

What point version of RH2020 are you running? Make sure you've applied patch 5.

A

AndreyGlAuthor

Known Participant

Yes, I have this patch. My version is 2020.5.71.

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