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Inspiring
February 3, 2008
Question

Glossary trouble

  • February 3, 2008
  • 1 reply
  • 822 views
In our generated WebHelp, an entry appears in the Glossary: "Enter new glossary term here". (It even appears in alphabetical order in the Glossary.) This entry does not appear in the CHM of the same project. We do not have an entry like that in the Glossary. I checked the entry before it and after it, and those words do not appear in those entries. I have also checked the .glo file and those words do not appear there. Any ideas why this is happening?

Thank you,
Debbie
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1 reply

Captiv8r
Legend
February 3, 2008
Hi Debbie and welcome to our community

Are you able to provide us with a link to your output so that we might see?

What version of RoboHelp? What RoboFlavor? RoboHelp for Word or RoboHelp HTML?

Very odd to say the least... Rick
dsarigAuthor
Inspiring
February 3, 2008
Thanks for the welcome. The WebHelp is at: http://ftp.magicsoftware.com/www/help/iBOLT/Startup.htm
If you then click the Glossary button at the top, you will see that in the left-hand pane there is an entry "Enter new glossary term here".

Thanks,
Debbie
RoboWizard
Inspiring
February 3, 2008
Hi again

Thanks for the link. I don't believe I've ever seen WebHelp behave that way before.

So once again, what version of RoboHelp are you using? And is it RoboHelp for Word or RoboHelp HTML? And is it WebHelp or WebHelp Pro? By chance are you also merging WebHelp? I suppose that may also account for possibilities here.

Cheers... Rick