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Participant
November 6, 2017
Question

Google Analytics Site Search w/ WebHelp

  • November 6, 2017
  • 1 reply
  • 447 views

Hello! I have a WebHelp project that I'm currently getting Google Analytics data on (yay for Master Pages!), but can't figure out how to get Site Search Tracking to work within the pages. I've tried multiple query parameters (rhsearch,s,r) but it's not recording anything. Am I missing something here as it has worked fine in the past on HTML5 projects? Is this a limitation to WebHelp only? If so, is there a workaround (or another search product we should be using)?

Thank you in advance!

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1 reply

Jeff_Coatsworth
Community Expert
Community Expert
November 6, 2017

What version of RH was used to create the WebHelp (not HTML5) output?

arhodes13Author
Participant
November 6, 2017

Sorry, should have put that in my initial post! RH2015 version 12.0.4.460.