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Participant
Nov 6, 2017 4:10 PM UTC
Question

Google Analytics Site Search w/ WebHelp

Hello! I have a WebHelp project that I'm currently getting Google Analytics data on (yay for Master Pages!), but can't figure out how to get Site Search Tracking to work within the pages. I've tried multiple query parameters (rhsearch,s,r) but it's not recording anything. Am I missing something here as it has worked fine in the past on HTML5 projects? Is this a limitation to WebHelp only? If so, is there a workaround (or another search product we should be using)?

Thank you in advance!

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3 replies

Jeff_Coatsworth
Community Expert
Community Expert
Nov 6, 2017 4:54 PM UTC

What version of RH was used to create the WebHelp (not HTML5) output?

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arhodes13Author
Participant
Nov 6, 2017 4:59 PM UTC

Sorry, should have put that in my initial post! RH2015 version 12.0.4.460.

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