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mcstj
Participant
August 12, 2014
Question

Has anyone seen the Search progress bar fail to update as the search is processed?

  • August 12, 2014
  • 1 reply
  • 258 views

I recently upgraded from RH9 to RH10 (10.0.1.292). I applied all of the maintenance for RH10 listed on William van Weelden's site and generated WebHelp output. When viewing the output on the server through a browser, I occasionally see a delay in producing the search results list, but the Search progress bar never moves from Searching 0% while the search is executing and finally the search results list is displayed. Has anyone else experienced this?

P.S. This may be irrelevant to this issue, but I can use the same search arguments at different times throughout the day and get the same results list of 700+ topics in 2 seconds or in some cases two minutes. I have attributed the difference in elapsed time to server workload or network resources. Could it be problem with a script file?

Message was edited by: SHERYL JORNA I just saw a thread that described this problem, https://forums.adobe.com/message/4887676#4887676, but am surprised Adobe has not officially rolled out the fix. @PeterGrainge can you still provide the fix?

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1 reply

Peter Grainge
Community Expert
Community Expert
August 13, 2014

See my answer to your other post about this problem.

RoboHelp10 Search Progress Bar


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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