Skip to main content
J
Joe@Majiq
Inspiring
August 14, 2020
Question

Having trouble upgrading from classic

  • August 14, 2020
  • 8 replies
  • 310 views

I have a HUGE project that I've been editing in RH 2019 Classic (though it has been developled over MANY years). But now our IT guys say I need to upgrade it to regular(?) RH 2019. I've let it run overnight twice, and it still only makes it through about 10%. It looks like it's hung, and it's still using almost 18% of my CPU.

 

I have no idea what to do. Any thoughts?

Thanks!

    This topic has been closed for replies.

    8 replies

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    August 17, 2020

    LOL. So used the New UI I had forgotten that one. Thanks Amber.

     

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
      A
      Community Expert
      AmebrCommunity Expert
      Community Expert
      August 17, 2020

      You can move topics in bulk using the Topic List pod. have it floating and you can drag and drop topics onto the folders you create in the Project Manager pod.

      Peter Grainge
      Community Expert
      Peter GraingeCommunity Expert
      Community Expert
      August 14, 2020

      Go ahead in Explorer if you want to totally wreck your project. My recommendation is to explain the problem to IT and get them to agree to wait for the next update. That will automatically move everything without wrecking it.

       

       

      Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
      J
      Joe@MajiqAuthor
      Inspiring
      August 14, 2020

      Do I have to move them into folders inside the app? There's no multi-select option, and it's going to take a LONG time to move them one by one. It would be far easier to just move the files directly; I'm just not sure that's ok to do.

      Peter Grainge
      Community Expert
      Peter GraingeCommunity Expert
      Community Expert
      August 14, 2020

      There isn't a maximum specified, the issue is having them in the root. Try with say 100 but that's a random number.

       

      Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
      J
      Joe@MajiqAuthor
      Inspiring
      August 14, 2020

      Ok, I'll give that a try. What is the maximum number of topics I should have in a folder?

      Peter Grainge
      Community Expert
      Peter GraingeCommunity Expert
      Community Expert
      August 14, 2020
      1. First back up your Classic project somewhere safe.
      2. In Classic, move the topics to a number of folders.
      3. Close the project and try upgrading again.

      There is a known issue with large numbers of topics and images in the root of the project when upgrading. If you don't want to do that, there is an update due soon and I believe that will have the fix in it.

       

      Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
      Peter Grainge
      Community Expert
      Peter GraingeCommunity Expert
      Community Expert
      August 14, 2020

      By "regular" I take it you mean the New UI.

       

      1. Is the project local?
      2. Define huge. You may be right but so many times I have heard that and back comes the answer that is has a thousand topics, not huge. Number of topics and number of images is more useful.
      3. Are a lot of the topics and images in the root of the project or are they mostly in folders?

       

      Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
      J
      Joe@MajiqAuthor
      Inspiring
      August 14, 2020
      1. Is the project local?
        • Yes. I was running it a network drive, but I copied it to my C: drive to do the upgrade.
      2. Define huge. You may be right but so many times I have heard that and back comes the answer that is has a thousand topics, not huge. Number of topics and number of images is more useful.
        • Ok, so not huge by your standards.  About 700 topics. I don't know how many images there are (I recently took over the project), but I would say it's very "image lite." The whole directory is about 380 MB (screenshot below).
      3. Are a lot of the topics and images in the root of the project or are they mostly in folders?
        • All the topics, images, PDFs, and video files are in the same directory as the project file. The only folders in the project are in the screenshot below.

       

       

       

      Thanks for your help!

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices