Hello, I'm getting the "ENOENT: no such file or directory, lstat 'C:\Users\XXXX\AppData\Local\Temp\RHTMP\[folder name]\[doc name]' error when trying to generate a word output in RoboHelp 2026.03.13.
Hello,
I'm getting the "ENOENT: no such file or directory, lstat 'C:\Users\XXXX\AppData\Local\Temp\RHTMP\[folder name]\[doc name]' error when trying to generate a word output in RoboHelp 2026.03.13. The issue seems to be isolated to a subset of topics within a larger help project. This subset was created with master pages (unlike the rest of the help project). I deleted the master pages. The output succeeds when I generate it with two given topics separately (one topic per generation attempt) but fails when I try to generate with both topics together. It fails at this point: merging HTML files. Here are the steps I've tried: clearing the RHTMP folder and restarting my computer, checking the topics for overlapping styles (inline plus CSS styles), changed out the style sheet for the default, deleted this bit of code that is a relic of the master page: <meta name="template" />. In the output preset, changed out our custom Word template for the default. The output folder is one that I successfully generate other content to on a regular basis. Any input would be greatly appreciated!
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