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Participant
October 3, 2013
Question

Help Files aren't showing in Chrome

  • October 3, 2013
  • 2 replies
  • 2724 views

When we go into the software and hit F1, it goes into Chrome.  All you see it a white screen and the web page address.  If you copy the address and put it in Internet Explorer it will open.  We think it has something to do with the latest Chrome update.  We use RoboHelp 10.  Does anyone have any ideas?

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2 replies

Known Participant
October 4, 2013

See Jeff_Coatsworth's reply to the thread below. 

http://forums.adobe.com/thread/1309186?tstart=0http://

Jeff_Coatsworth
Community Expert
Community Expert
October 4, 2013

You probably meant this thread - http://forums.adobe.com/message/5736317#5736317 ?

Known Participant
October 4, 2013

Yes..that's the one!

Willam van Weelden
Inspiring
October 3, 2013

Try this: copy the URL and close chrome. Start Chrome, press F12 and choose the Console tab. Now paste the URL in the address field and try to open the help. What errors/warnings does the console display?

Greet,

Willam

ssentellAuthor
Participant
October 3, 2013

Uncaught SecurityError: Blocked a frame with origin "null" from accessing a frame with origin "null". Protocols, domains, and ports must match.

ssentellAuthor
Participant
October 4, 2013

Can someone please help with this?  We are stumped!