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June 10, 2008
Question

Help Needed to Request a Feature

  • June 10, 2008
  • 11 replies
  • 1589 views
Hello folks!

There is a feature I have been awaiting paitently for years, ever since Conditional Build Tags came on the scene in RoboHelp. Adobe has gotten closer than any of its predecessors at providing this functionality, but just this week, I finally heard verbal confirmation from Adobe that it doesn't yet do what I need it to do.

I am appealing to you for help. It seems that the only thing that will motivate Adobe to provide this (or any) functionality is a preponderance of user requests on their Feature Request form. I have already filled this out more than once over the years, to no avail.

I have detailed below, in 1989 characters, just what I want and why I want it. If you are moved to also request this functionality, please go to

www.adobe.com/go/wish

select Feature Request, and if you want, simply copy and paste my text below into the form. There is a 2000-character limit, so I have tweaked the wording to make it all fit.

I have been drooling over this functionality for literally YEARS, because I must maintain 5 separate projects in order to provide my programmers with all of the different outputs (in essence, different languages) that we need.

Thanks a bundle!

Marjorie
*******Enhancement / FMR*********
Brief title for your desired feature:
Apply Conditional Build Tags (CBTs) to Topic Titles Appearing in Search Results
How would you like the feature to work?
Concise problem statement:
On all outputs, the Search Results list is being populated without my CBTs being applied.
Steps to reproduce bug:
1. Create English & French CBTs.
2. Apply English & French CBTs to topic content, including to the Topic Title, when displayed in the Design Editor pane. (This must be done in the Design Editor pane, because CBTs are not accepted by RH7 in the Topic Properties in the Topic Title field.)
3. Create 2 new duplicate layouts, which use the English & French CBTs.
4. Generate outputs for both English & French (WebHelp, FlashHelp, HTMLHelp--it does not matter which one).
5. View the French output & go to the Search tab.
Results:
6. Search for a French topic title. The Help file does indeed find the appropriate topic. However, the Search Results list displays the ENGLISH topic title. If I display the associated topic in the right-hand pane, I do see the French topic title there, as well as the French content.
Desired results:
7. The Search Results list should display the FRENCH topic title in the left-hand pane.
Why is this feature important to you?
No matter which language, our application is going to call the same specific URL to fulfill a Help request. I use the Map ID number in the Topic ID field. When I generate WebHelp output, each topic will have a "Name.htm" which appears as "MapIDNumber.htm". For instance, "388.htm" is the filename on WebHelp output for the topic whose Topic Title is "View" in English & "Afficher" in French.
This feature is important because RH7 will not allow the same Map ID number or the same Topic ID to be used on more than one source topic. I need to be able to apply the same Topic ID to whatever language condition I want, and therefore, my one source topic must contain all languages with their CBTs applied.
This topic has been closed for replies.

11 replies

Peter Grainge
Community Expert
Community Expert
June 11, 2008
Marjorie

I can see the problem this gives you but I am not sure it is a bug.

There is a difference between the Topic Title, as in the Topic Properties and the Topic Heading, as at the top of your topic.

It sounds like your layout is to have English content and French content in the same topic and exclude whatever you need to for a particular output. I don't do any foreign language work but my understanding is that those who do maintain two topics and use the tags on the whole topic.

If a topic is in, then you will get whatever is in the Topic Title.

I suspect that would be because of the way the Microsoft compiler works and Adobe cannot control that, nor do I expect Microsoft to make any changes to accomodate this need.

Maybe some folks who work in multiple languages could chip in and advise how they work.

I am guessing that where Map IDs are used for the call, they maintain two projects so that the "same" topic can have the same ID.

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