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J
JLUCC
Known Participant
October 17, 2007
Question

Help that looks good

  • October 17, 2007
  • 4 replies
  • 833 views
Hi -
I'm evaluating HATs for a prospective project and after all the time I spent satisfying the customers wish list I thought I'd satisfy a question of my own - from a designer's outlook.

The project is a huge form. I would like to integrate Help the way it's described and shown in
Figure 3 in this article.

Can this be done with RH - and still satisfy 508 compliant, totally Searchable including glossary, index, TOC, easy to author to and friendly to deploy?

Are there any examples out there - finished or work in progress projects that would show me what people are doing with RH??

Thanks in advance for any input on this tall order.

JL


    This topic has been closed for replies.

    4 replies

    G
    GEWB
    Inspiring
    October 18, 2007
    Hello JL -

    You should wait for RH7 as nothing you can do will make RHx5 (or 6) 100% Section 508 compliant. Have you really gone through the 508 requirements to determine what you truely need?

    You indicated the project is a "huge form" which implies the use of JavaScripts and or Java (or other such programming tools) and perhaps frames...all of which would fail 508 (if held strict).

    One thing about 508 - it has some flexibility built into it. That's why I asked.

    Regards,
    GEWB
    RoboColum_n_
    RoboColum_n_
    Legend
    October 18, 2007
    I'm wondering if the way forward maybe to talk things through with your developers. If you could provide them with a set of HTML files (e.g. webhelp output from RH) could they code the fields in the form to display a required .HTM file is a desired way. It would require additional coding (e.g. Javascript) but it would allow for the type of interface you require.
    A
    Anonymous
    December 4, 2007
    Colum,

    I'm not a programmer, so I don't understand the intricasies of Java and JavaScript, but when you stated "you could provide them with a set of HTML files (e.g. webhelp output from RH)" and "they code the fields in the form to display a required .HTM file" in a desired way, I was immediately reminded of using Map IDs to link context-sensitive Help topics to the appopriate fields. My company has used Map IDs in this way with our client/server apps. We have not yet done this in our Web-based apps, even though I've been told that it can be done using JavaScript.

    Marjorie
    RoboColum_n_
    RoboColum_n_
    Legend
    October 18, 2007
    Me again. Apparently there are limitations in 508 compliant output that mean the use of things like drop downs can not be used. I apologise if I have confused you and I defer to those who know more about 508 compliance than me!
    J
    JLUCCAuthor
    Known Participant
    October 18, 2007
    Colum -

    That's what I thought - making the interface "fancy" usually means excluding some users. However - 508 compliance is a driving force in this development scheme so it must be considered. I really want to get away from the Help that's just another frame on the screen. The Help message should look like it's extending from the question...connected.

    I wonder if there are other features (glossary, index, searching) that exist but cannot be made 508 compliant with RH.??
    RoboColum_n_
    RoboColum_n_
    Legend
    October 18, 2007
    Hi JL.
    I've had a cursory look at the article you gave and from the examples they use there are certainly ways you can achieve the same results. You can use drop down or expanding text, popups, tooltips to mention just a few methods. All would allow you to have additional information available to users should they need it.
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