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Cathy_Mackie
Participant
January 30, 2014
Question

HHComponentActivator

  • January 30, 2014
  • 3 replies
  • 2578 views

I have several existing RoboHelp HTML projects that I keep updated.  Starting this week I have started receiving an error: 'HHComponentActivator' is undefined when I attempt to Preview Topic.  The topic previews fine when I choose Yes to continue running scripts on this page, but am puzzled why all of a sudden I have started receiving this error.  Could a Window update cause this to occur? That is the only thing I can think of that has changed in the past week since I started receiving error.  If Preview Topic and generating .chm files works fine, should I be concerned about this error?

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3 replies

Captiv8r
Captiv8r
Legend
March 3, 2014

Hi all

I've sorted how to overcome this. Essentially, you need to create a new blank project. Then copy the ehlpdhtm.js file from the new project to the project with the issue. After you do this the project with the issue will now preview correctly.

Cheers... Rick

    rtkwolf
    rtkwolf
    Inspiring
    March 3, 2014

    Thank you Rick that fixed my project issues!

    TechWriterKat2
    TechWriterKat2
    Inspiring
    February 25, 2014

    This has been happening to me too, but I just generated a CHM file, and I am now getting the error when I click on links in the CHM file. Has anybody else had this problem?  Thanks

    Captiv8r
    Captiv8r
    Legend
    February 25, 2014

    Hi there

    What objects are you using on the topics where this is occurring?

    HTML Help Shortcut control

    RelatedTopics control

    SeeAlso control

    Others???

    Cheers... Rick

    Captiv8r
    Captiv8r
    Legend
    January 30, 2014

    Hi Cathy

    Assuming the CHM works fine after compiling, I'm inclined to think there is nothing really wrong and the message is just annoying.

    I'm curious. Doe the message present for ANY topic you preview or for specific ones? If for specific topics, what is unique about the specific topics? Do you have Related Topics or Shortcut controls in them? And lastly, do you see the message when viewing the topics inside the CHM? (You only said that the generating seemed to work okay.)

    Also, what version of RoboHelp are you using? And what is your Microsoft Internet Explorer version?

    Cheers... Rick

    C
    Cathy_MackieAuthor
    Participant
    January 30, 2014

    Hi Rick,

    The CHM works fine, all links within work fine, all images there, etc.

    I have received the message in two separate RH projects this week.  It happens on every topic when clicking to Preview Topic.

    Clicking Yes or No in response doesn't seem to make a difference.  My Preview looks fine.

    It appears to be the same file "ehlpdhtm.js" within whichever project file I'm in that is having the issue.  I don't do much with scripting myself so have no idea what it is balking at.  It is also referencing the same Line and Char numbers regardless of the project I'm in.

    I'm using RoboHelp HTML 10.0.1.292 with Tech Comm Suite 4. These are files I have been using and updating for years (through various versions of RoboHelp) without the issue.  I did reboot and install Windows updates on Tuesday this week (I don't do this often as I leave my machine up to work remotely).  It seems like it's been occurring since I did that.  Internet Explorer is version 11.0.9600.16428.

    I am not using Related Topics or shortcut controls. 

    It does appear to be more annoyance than anything, but wanted to investigate. Just seems odd.

    rtkwolf
    rtkwolf
    Inspiring
    February 3, 2014

    It appears I have the exact same error message when trying to preview. I'm using the same project on 2 laptops one running RH 10 and the other RH 11. I also just had windows updates on my laptops along with the IE11 update. I haven't generated my output yet so I'm not sure if there are any issues. Last week I reported another issue IE11 caused - wonderful Microsoft updates!!

    Is there an answer to get rid of this error?

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