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Question

How can I add a button to email a link to the current topic

Forum|Forum|7 years ago
November 23, 2018
6 replies
1875 views

I want to add a button to my Azure Responsive HTML5 layout toolbar that when clicked, will allow the user to email a link to the current topic.

I was following the steps on Peter Grainger's site for this (Email this topic)

But it seems that I have to hard code this bit of the script: mailto:someone@theirdomain.com

Isn't the point of this button that users can choose where to send the link to? So how can I hardcode it?

Peter, if you're there, I'm sure I'm being totally daft but I can't work this out!

Using RH2019.

HTML5 layout

This topic has been closed for replies.

Peter Grainge

Community Expert

See Snippets (grainge.org) for Classic versions rather than reading through this thread that covers both Classic and New UI.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

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AuthorgirlAuthor

Inspiring

Thanks for investigating Peter.

I will consider adding a text link but would really prefer the toolbar solution as I'm trying to unclutter my topics as much as possible. We'll see if it gets fixed for responsive layouts.

Peter Grainge

Community Expert

Your wish is my command. One of the Adobe developers has kindly provided me some javascript that you can add to the skin.

Go to the skin editor and select Custom Buttons. Click Add Button and give it a name.

Select that button in the Select Button dropdown

Add a button image.

Insert the line below in the Javascript OnClick Event

window.location.href = "mailto:someone@somedomain.com?subject=Issue in topic&body=Topic path is " + rh._.hashParam('t'); return false;

For anyone who does not want the topic url, the line is

window.location.href = "mailto:someone@somedomain.com?subject=Issue in topic&body=Body text here";

In both cases change the address, subject line and body text to what you want.

Hope that helps.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Peter Grainge

Community Expert

You can cut and paste the script above. The envelope icon will not be copied.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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AuthorgirlAuthor

Inspiring

I see the info about adding an email link to the TOC but that's not what I'm asking about.

I'm asking about adding a custom toolbar button that will generate an email containing a link to the current topic.

Here's my custom button:

And here's the script in the skin properties:

The script I'm using is from Peter's site:

window.location=('mailto:someone@theirdomain.com?Subject=Useful Information&body=This page might help: ' + window.parent.frames[1].frames[1].document.title +' ' + escape(window.parent.frames[1].frames[1].document.location))

I'd love to get to the bottom of this as it's a really nice idea.

Peter Grainge

Community Expert

I was hoping that might be an acceptable solution.

I have just tested adding a link to the TOC and to a topic using the new method and it's not working. I am wondering if whatever has broken that (it was working) is also clobbering the method on my site. Note though, that was for webhelp.

I have asked Adobe to check the new solution.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Peter Grainge

Community Expert

The built in solution does not seem to work now but it did earlier. I have reported that.

The toolbar solution on my site does still work for webhelp but not in a responsive layout. The text solutions on my site are still working in responsive layouts so I wonder if putting such a link in a master page or top right of topics would work for now?

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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AuthorgirlAuthor

Inspiring

Thanks. I've found the sample project but I don't see anything in it concerning setting up custom buttons to email a link to the current topic.

The script content provided on Peter's site looks very different from the content used for the other default custom toolbar buttons (print etc) which work fine in my output. Maybe it just doesn't work with the new RH2019.

Peter Grainge

Community Expert

Best to generate an output from it and then search.

It's at the end of the TOC topic.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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AuthorgirlAuthor

Inspiring

Jeff, yes the link on Peter's site works fine. Its when I paste the toolbar code into a custom toolbar button in RH that it doesn't work. The new button shows up fine but does nothing when clicked.

Peter, I'm using the Reimagined version of 2019. You mention a sample project - Is this on your site?

Thanks

Jeff_Coatsworth

Community Expert

The sample project comes with RH2019 - should be present on your machine already.

Jeff_Coatsworth

Community Expert

No, it works fine - when you select the link it launches your e-mail client and creates a new blank e-mail filled with that dummy text and a link to the page - the idea is that they replace the yourname@yoursite.com bit with whoever they want to sent it to.

Peter Grainge

Community Expert

Depends on whether you want to change it to an address of your choice or you can leave it blank.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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AuthorgirlAuthor

Inspiring

I want the user to enter their own email address.

But if I leave the code exactly as it is, nothing happens when I click the new custom button. My email client (Outlook) doesn't launch.

Wondering if there are different steps required for RH2019?

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