How do I create context-sensitive webhelp for a web app

Forum|Forum|12 years ago
September 9, 2013
18 replies
1787 views

I'm using Rh 10, and am authoring a webhelp project for a web app. I'd like to make it context sensitive at the page level but the solutions I've seen are quite complex. Any ideas?

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Captiv8r

Legend

Hi there

"...but the solutions I've seen are quite complex..."

You might begin by stating where you are having issues. What solutions are you looking at?

Cheers... Rick

S

sumaya77Author

Known Participant

Here are the articles I've read:

http://www.wvanweelden.eu/articles/part/methods-calling-webhelp

http://www.codeproject.com/Articles/25507/Providing-Web-Applications-with-Context-Sensitive

http://www.grainge.org/pages/authoring/calling_webhelp/calling_webhelp.htm.

I'm not a developer, and the developers I'm working with are in Pakistan, and have never dealt with CSH webhelp before. So I need to find a solution that I can understand, so I can deliver it and explain it to them.

RoboColum_n_

Legend

This is a problem that occasionally comes up. Whilst you are not a developer, your developers are not Technical Writers either. What the situation needs is you both to sit down over a conference call to sort out who does what. The process is two steps.

You define the topics to be called by the application using the method described in those articles.
Your developers add the call into the application's code using the information you have provided.

I suggest you read those articles, pass them onto your developers also and then start the conversation. By all means come back with more specific questions that crop up as a result and we'll try and help.

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