Skip to main content
S
shhimwriting
Known Participant
February 17, 2016
Question

How do I fix WebHelp created in RH 10 to behave in Edge Browser?

  • February 17, 2016
  • 2 replies
  • 627 views

I have three unique problems:
Index doesn't jump to correct place

Phone numbers are formatted as links

TOC disappers and I have to refresh

This topic has been closed for replies.

2 replies

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
February 17, 2016

Send a PM to Peter Grainge – he may have a fix for you.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
February 17, 2016

I only occasionally check PMs so best to post here. Any fixes for this type of issue will be on Willam's site at www.wvanweelden.eu

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
S
shhimwritingAuthor
Known Participant
February 17, 2016

Thank you for the help Peter.

I did find a patch on William's site that I will try.

Kind regards,

Rachel Gould

Captiv8r
Captiv8r
Legend
February 17, 2016

Hi there

I think we may need more information on this. Particularly the Index and TOC issues.

As for the phone numbers, I'm wondering if you are using the Skype add in? That normally allows clicking a phone number to open Skype and make a call.

Cheers... Rick

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
February 17, 2016

I think you’re right about the phone # issue. RH10 webhelp is hosed when it tries to deal with Edge even after applying all the tweaks for browser security.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices