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Participating Frequently
February 26, 2018
Question

How do I get books with topics to open the topic on first click?

  • February 26, 2018
  • 1 reply
  • 985 views

I am using Robohelp 10 (10.0.1.292) to (re) build a webhelp sample for my portfolio that I originally built in a SaaS tool called HelpIQ/ProProfs Knowledgebase. When I built that system, I had the typical TOC with books and topics, and because I don't like empty books, in that system, the books were also topics, typically the overview topics on a particular subject with links to the sub-topics.

In RH 10, WebHelp is my primary (and only) output. As I am (re)creating my TOC structure, I am taking the overview topics, converting them to books in the TOC and then making it a book with link and selecting the topic. All fine. But the output has one issue:

When I click on a book, just one action occurs: opening the book to show the sub-topics. What's interesting is that I can click on the book a second time, and the topic will display.

What should happen, what I expect to happen, what I have seen happen in the aforementioned tool, is that clicking on a book makes both happen with one click. Is there a way for RH's WebHelp output to do that?

Please note: Upgrading to the latest version is NOT an option for me; this is my personal version, and unless someone wants to donate a license for the latest version, I am stuck with this one.

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1 reply

Jeff_Coatsworth
Community Expert
Community Expert
February 26, 2018

Can you post some screenshots to illustrate the effect you're getting? Is it dependent on what browser you use?

twritersfAuthor
Participating Frequently
February 26, 2018

Locally, anyway, I see the same behavior in Firefox and Edge. Interestingly, the current iteration of the help system doesn't render at all in Chrome. (And I should have mentioned Windows 10.)

Screen caps would not show the behavior as well as video, but it'd take some time to create those.

Jeff_Coatsworth
Community Expert
Community Expert
February 26, 2018

I would expect browser fixes to be needed - see Re: ToC books not opening in Chrome about all that.