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A
Anonymous
August 25, 2010
Answered

How do I install Adobe Air on a server?

  • August 25, 2010
  • 1 reply
  • 2004 views

I am using RH8 and Windows 7.

I am trying to make Browser Based Air files work on a server.

I was told that I need to install Adobe Air on the server. How do I do that.

IT made my pc into a server. I went to the Adobe Air download site and tried to install it on the server but it only let me install it on my pc. How do I install it on the server? Also, where on the server do I install it?

My pc is configured so the server is lovejoyp/WebTest. Do I install Adobe Air in a certain folder?

Any help is gratefully appreciated.

Pat

    This topic has been closed for replies.
    Correct answer Peter Grainge

    You are mixing the types of AIR help.

    Locally installed AIR help requires the AIR runtime to be installed on the users PC.

    Browser based AIR help does not require that and the runtime is not intended to be installed on a server.

    This is all described in the AIR pages on my site. I think you need to read those again and maybe with your IT people.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity ExpertCorrect answer
    Community Expert
    August 25, 2010

    You are mixing the types of AIR help.

    Locally installed AIR help requires the AIR runtime to be installed on the users PC.

    Browser based AIR help does not require that and the runtime is not intended to be installed on a server.

    This is all described in the AIR pages on my site. I think you need to read those again and maybe with your IT people.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    A
    Anonymous
    August 25, 2010

    I read the site and it was very helpful. I was told by Adobe support that I needed to install Adobe Air on the server. That's why I was confused.

    Pat

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    August 25, 2010

    I hate to say this but Adobe Support are wrong about needing the AIR runtime for browser based AIR help. Do you have an incident number? If so please send it to me via my site. It should not be published here.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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