How do I repair broken links that occurred during upgrade from 10 to 11?

Forum|Forum|12 years ago
March 19, 2014
1 reply
846 views

We recently upgraded 5 WebHelp projects from RoboHelp 10 to 11. Everything went smoothly except for one project that is displaying a huge amount of broken links. These appear to be for Index words and even Map IDs but the strangest are the ones that appear to be picking up the first few words of a topics. For example: Copying_a_statement.htm#Select_a_statement_and.

Any ideas what may have caused this and how do I go about correcting the problem.

WebHelp

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Jeff_Coatsworth

Community Expert

I’d be suspicious of wacky characters hiding in the text that threw RH off its game.

E

Evilirish1Author

Participant

Thanks Jeff, but I knew that the filename was invalid because the # character can't be used in a path. I am basically trying to figure out why this happened and why RoboHelp is picking up Map IDs, first lines of topics and Index words as broken links. More importantly, how do I correct this. When I pull this project up in RoboSource all of the file names for the project's topics are correct and more important ...none of the items displaying under broken links appear anywhere in source control. Am I missing something?

Jeff_Coatsworth

Community Expert

I believe that the hashtag/number sign/pound symbol (#) CAN be used in URLs to reference specific parts of a page. That wasn’t the funky character that I was thinking of.

When you upgraded the project, did you check it out of Source Control first, then let it upgrade?

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