How do I turn off RoboHelp 10 auto tag writing?

Question

We have a problem with the HTML tags that RoboHelp 10 automatically writes around a symbol when I insert a symbol such as the trademark TM. Is there a way to stop this function? Right now, I am doing a copy and paste from a text file that I created. Here's what I've found in the Help topic file code:

<?rh-symbol_start name="Trademark" ?>™<?rh-symbol_end ?>

We send our Help projects to an outside translation service and the translation software has a problem with something in this tag pair.

Thank you.

Willam van Weelden · Answer

There is no way to turn this behaviour off.

As for a workaround, the only think I can think of is to strip out these

tags from your project with a find and replace operation before

delivering the output to your translation agency.

Are you sure that the trademark sign is not the issue here? The tags are

called processing instructions and in XML and XHTML they present

instructions to (specific) processors. So any XML based tool should just

ignore them.

What happens if you change the TM symbol in the HTML by the code

'™'? That is the HTML character encoding for the symbol and should

work in all applications/browsers.

Kind regards,

Willam

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