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Participant
July 9, 2012
Question

How do I uninstall Robohelp 3?

How do I uninstall Robohelp 3? I am running Windows XP and this program does not appear in the list when I am running Add/Remove programs. I don't have the install CD either.

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6 replies

Jeff_Coatsworth
Community Expert
Community Expert
July 9, 2012

The normal way?

Is there a problem? A little more detail may help us to help you ;>)

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MJPBCBSAuthor
Participant
July 9, 2012

I am a new employee and have a new laptop running Windows XP. RH3 was installed on my PC in error. I could not open any of the .xpj files so tech support installed RH7 without uninstalling RH3. Every time I double click an .xpj or .hhp file, RH3 tries to open it and gives the following error message: "Open project was cancelled or the application was unable to load database for xxx.xpj". The file association is set for RH7. I can open the files after I open RH7 and they open normally.

I think if we can uninstall RH3 things would work correctly. However RH3 is not listed in Add/Remove Programs in the Control Panel and no one in the company has the original install CD.

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Jeff_Coatsworth
Community Expert
Community Expert
July 9, 2012

Try revouninstaller – it can often scrub away traces of a bad install.

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