How does end user clear search history from header search box?

Question

RBH 2022 with Azure skin. Previous search history text continues to grow each time the end user enters a new search item. With thousands of pages in the help file and countless searches by an end user, I need a way to flush all previous search items from their history.

In addtion, during development a noticed that the very first test search text was "test". For some reason there is a black ballon that displays "test" that alway displays when clicking in the search box even if other items were searched for after the initial test.

At last, I cannot figure where the light blue search box highlight comes from only when the very first "test" text is selected from the search history even after other searches were made and the other searches did not display the light blue background that only appears when the initial search is selected.

An image is uploaded that demonstrates the undocumented feature:

Peter Grainge · Accepted Answer

To the best of my knowledge, flushing the history can only be done by the end user clearing cookies. In the absence of someone else confirming or contradicting that, you can check with Adobe Support. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

The bubble text I have seen but I'm not seeing it in a current test project.

I think idea of the blue background is to differentiate it from the results. In the skin editor I am not seeing an option to change it in Search Results.

If switching to a frameless output is an option, they have many more options for customising. Going forward Adobe will be focussing development on frameless outputs so I recommend considering frameless templates for your project. Other than bug fixes, it is unlikely there will be any changes to HTML5 outputs. The calls for frameless outputs are different using URLs so you need to discuss that with your developers if you use context sensitive help.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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