How does one approve comments (RH9 - AirHelp output)?

Question

Okay - I may be a bit thick, but I just don't get this AirHelp thing.

I can see that it creates a stand-alone Help Installer on a client system (like a word CHM).

I see that the client user can create a comment, and this comment is written to an intranet-accessilbe XML file.

I assume other client users on which this particular Help was installed could also comment on the file (writing to the same XML file).

I do not understand the Moderate feature works. I have no idea how the "moderator" approves comments (yes - I see there is password protection for moderation - but where does one enter that password and moderate?).

Do unmoderated comments show up on every user's AirHelp (assuming they Send/Receive comments)?

I am only testing this file locally - so even I've installed two separate Airhelp packages, I'm doing so under my own corporate account - so this may explain some confusion.

Sorry - I just don't see this obviously addressed anywhere. Maybe I'm just looking in the wrong place.

Thanks for any assistance.

George

Regiolanthe · Answer

Never mind. Just found it. Talk about a hidden feature (or I may just be thick, as stated earlier).

For any others who were wondering ... In your AirHelp installation package, click on Preferences (lower right), select the Comment tab, and check the Show Moderation Pod option.

I can't see my own comments to moderate - but I assume if they were made using a different log-in account, they would show up for approval.

Am I incredibly stupid - or is this documented anywhere that is easy to find?

George

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